Shipping Policy

At SA Catering and Event Decor, we aim to provide reliable and professional delivery services for all catering, décor, and mobile VIP toilet bookings.

Delivery Areas

We provide delivery and event setup services within selected areas. Delivery outside our standard service area may be subject to additional transport charges.

Booking Confirmation

All deliveries and event services are scheduled only after:

Booking confirmation
Deposit or full payment received
Final event details confirmed

Delivery Times

Delivery and setup times will be arranged with the client before the event date.
We strive to arrive on time; however, delays caused by traffic, weather, load shedding, or unforeseen circumstances may occur.

Setup & Collection

Our team will deliver, set up, and collect hired items after the event unless otherwise agreed.
Clients are responsible for ensuring safe and accessible delivery locations.

Catering Deliveries

Catering orders should be checked upon delivery.
Any issues must be reported immediately at the time of delivery or setup.

Damage or Loss

Clients may be held responsible for:

Damaged hired equipment
Missing items
Damage caused by guests, venues, or negligence during the hire period

Additional charges may apply where necessary.

Changes to Delivery Details

Any changes to:

Delivery address
Event time
Guest count
Setup requirements

must be communicated as early as possible. Last-minute changes may result in additional charges.

Failure to Receive Delivery

If delivery or setup cannot be completed due to incorrect information, inaccessible venue locations, or client unavailability, additional delivery charges may apply.

For delivery-related questions, please contact:

SA Catering and Event Decor
Phone: [Your Number]
Email: [Your Email Address]

We appreciate your support and look forward to serving your event professionally and efficiently.