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Payment Policy

                                                                               

 

At SA Catering and Event Decor, we aim to provide secure and convenient payment options for all customers purchasing products or booking services through our website.
 

Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards

  • Debit Cards

  • EFT (Electronic Funds Transfer)

  • Secure Online Payments

  • Approved Payment Gateways available at checkout

All payments are processed securely through trusted payment providers.

Currency
 

All prices displayed on our website are listed in:

  • South African Rand (ZAR)

International customers may be charged according to their bank or payment provider’s exchange rates and fees.

Payment Confirmation

Orders will only be processed once payment has been successfully received and confirmed.

Customers may receive:

  • Order confirmation emails

  • Payment confirmation notifications

  • Invoice or receipt where applicable

Pricing Accuracy

We make every effort to ensure accurate pricing on all products and services.

However, SA Catering and Event Decor reserves the right to:

  • Correct pricing errors

  • Update prices without prior notice

  • Cancel orders affected by technical or pricing errors

If a pricing issue occurs after payment, customers will be contacted regarding available options.

Fraud Prevention

For security purposes, we may:

  • Verify payment information

  • Request additional confirmation

  • Refuse or cancel suspicious transactions

Orders suspected of fraud, unauthorized activity, or misuse may be declined or cancelled.

Deposits & Event Bookings

Final balances must be paid before delivery, setup, or event dates unless otherwise agreed in writing.

Failed or Declined Payments

If payment is declined or unsuccessful:

  • The order will not be processed

  • Products or services will not be reserved

  • Customers may retry payment using another approved method

Refunds
 

Approved refunds will be processed according to our Refund Policy.

Refund processing times may vary depending on the payment provider or financial institution.
 

Contact Information

SA Catering and Event Decor
1A George Blake St
Plankenbrug
Stellenbosch
7600
South Africa

Phone: +27673644144
Email: sales@sacateringandeventdecor.co.za

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